Résumé keywords · Customer Success Manager

Customer Success Manager résumé keywords that get past the ATS

From 107 live customer success manager postings at 22 companies that Applause reads, updated October 2026. These are the skills and tools they ask for most, so they’re what recruiters search for inside their ATS.

Most requested

  1. sales89%
  2. support87%
  3. ai80%
  4. customer success71%
  5. communication54%
  6. saas38%
  7. remote36%
  8. marketing27%
  9. leadership26%
  10. b2b21%
  11. product management18%
  12. go14%
  13. devops10%
  14. fintech8%
  15. discovery8%
  16. testing7%
  17. git6%
  18. api6%
  19. product manager4%
  20. ci/cd4%
  21. sql3%
  22. rest3%
  23. agile3%
  24. figma3%

Share of postings that mention each skill. Postings seen in the last 60 days.

Titles in this group: Customer Success Manager · Sr. Client Account Manager · Enterprise Customer Success Manager · Manager · Customer Success · Strategic Account Manager

How to use them

Use the posting’s words

Recruiters search inside the ATS by keyword. Where the posting says “stakeholder management” and you did it, say “stakeholder management”, not “worked with partners”.

Put key skills in two places

Once in a skills block near the top, and once in a bullet that proves it. That’s how both a filter and a human find it.

Match the title, honestly

Use the job title’s words in your headline if they fit your level. Never claim a level above yours.

State your years

“Product manager with 8+ years” in the summary is read literally by filters and recruiters alike.

Only use the ones that are true for you. A keyword you can’t back up might clear the filter, then sink you in the interview.

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